At Alpa66, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, and protect your personal information.
Our Privacy Commitment
We don't just comply with the law — we go further to ensure every piece of information you entrust to us is handled with the utmost care.
All data transmitted between your browser and alpa66's servers is encrypted using SSL 256-bit technology — the same standard used by leading international banking and financial institutions.
Your personal and financial information is stored on servers protected by multi-layer firewalls, strict access controls, and real-time intrusion detection systems.
Alpa66 never sells, rents, or trades your personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes to which you have given consent.
You have the right to access, update, amend, or request deletion of your personal data at any time through your account settings or by contacting our support team.
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Data that is no longer needed is securely deleted.
In the event of any security incident involving your data, we are committed to notifying you within the timeframe stipulated by applicable data protection laws.
Alpa66 ("we", "our platform") is fully committed to protecting the privacy and personal information of every member who uses our services. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
This document explains in detail what types of data we collect, why we need it, how we protect it, and what your rights are as the owner of that data. We encourage you to read this document in full so you can make informed decisions about your personal information.
Scope of This Policy
This Privacy Policy applies to all services offered by Alpa66, including the main website, mobile app, live chat, and all our official communication channels. By using any Alpa66 service, you agree to the terms set out in this policy.
Alpa66 collects various categories of information to ensure the services we provide are secure, seamless, and compliant with the requirements set by relevant authorities.
When you register an account or interact with our platform, we collect the following information:
| Data Category | Example Information | Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, gender, identification card number | KYC verification, fraud prevention |
| Contact Information | Email address, phone number, residential address | Communications, account verification |
| Financial Information | Bank account number, e-wallet details | Deposit and withdrawal processing |
| Verification Documents | MyKad copy, passport, utility bill | KYC and AML Compliance |
When you browse or use the platform Alpa66, our system automatically records certain technical information, including:
Alpa66 uses collected information solely for lawful and disclosed purposes. We do not process your data for unrelated purposes without obtaining your consent first.
Data Minimisation Principle
Alpa66 only collects data that is strictly necessary to fulfil the stated purposes. We do not collect excessive or irrelevant information beyond what is required for platform operations.
Alpa66 does not sell or disclose your personal data to third parties for marketing purposes. However, in certain limited situations, we may share your information with the following parties:
We work with trusted third-party service providers to support platform operations, including payment processors, cloud service providers, and identity verification platforms. All third parties are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.
Alpa66 will disclose required information to government authorities or regulatory bodies when mandated by law, court order, or official investigation. Any such disclosure will be carried out in accordance with proper legal procedures.
Platform Alpa66 uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and ensure the security of your session.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. Alpa66.
We continuously invest in security infrastructure to protect your data from unauthorised access, disclosure, alteration, or destruction. Key security measures we implement include:
Shared Responsibility
While we take all reasonable precautions, data security also depends on your actions. Please use a strong and unique password, enable two-factor authentication, and never share your login credentials with anyone.
As a platform user Alpa66 and in accordance with Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you at any time.
Update or correct inaccurate or incomplete personal data.
Request deletion of your personal data, subject to our legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured, machine-readable format.
Request restrictions on how we process your data under certain circumstances.
To exercise any of the above rights, you may contact our Privacy team via email at [email protected] or via live chat within the platform. We will process your request within 30 business days.
Platform Alpa66 is strictly limited to individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18. Should we discover that a child's data has been inadvertently collected, we will take immediate action to delete that data and close the associated account.
If you believe your child has registered an account on our platform, please contact our support team immediately. We will address this matter with the highest priority.
In certain operational situations, your personal data may be transferred to and processed outside Malaysia by our service providers. When this occurs, Alpa66 ensuring that protection equivalent to Malaysia's PDPA standards is upheld through strict data transfer agreements.
We only partner with providers that have a proven security track record and comply with internationally recognised data protection standards, including ISO 27001 and equivalent frameworks.
Alpa66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform service improvements. Any significant changes will be communicated to you via:
We encourage you to review this page regularly. Your continued use of the platform Alpa66 after any changes take effect will be deemed acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist you.
Contact the Alpa66 Privacy Team
Privacy Email: [email protected] (plain text only)
Live Support: Live chat on the platform — available 24/7
Response Time: Within 2 business days for privacy inquiries
For issues related to responsible gaming or account limits, visit the Responsible Gaming ours.
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Now that you understand how we protect your data, join the millions of members who trust alpa66 as their safe and responsible online gaming platform.
By registering, you agree to the Terms and Conditions and Privacy Policy Alpa66.